Contact Us
We're always delighted to hear from you.
You may find answers to your questions via the links provided. If not, please get in touch using one of the methods below.
Useful quick links
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Live Chat
Chat with a member of our support team about service details, how to place an order, medical referrals and more.
Tap the icon in the bottom or the bottom right hand corner of your screen to chat.
Monday to Friday 9am - 6pm
Saturday & Sunday close
Call Us
UK: 033 3577 3800
International: +44 (0) 333 577 3800
Contact Centre opening times
Monday to Friday 9am - 6pm
Saturday & Sunday urgent line only
WeChat
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We aim to response in 1 hour during normal work time
MEDii Adddress
Testing Address : 67 Upper Berkeley Street,
London, W1H 7QX
Monday to Friday 9am - 6pm
Saturday & Sunday only the clinic is open for testing
Email Us
Our Customer Services team aims to respond to your email within 24 hours.
[email protected]
You might also find useful information on our website.
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